Skip to Content
[ Legal ]

User Terms

The terms that govern each person's use of manicule.com, Manicule's public tools, and any seat in a Manicule workspace.

Last updated October 5, 2026Version history

USER TERMS

Last Updated: October 5, 2026

Changes to these Terms take effect as described in Section 15 (Updates to These Terms).

PLEASE READ SECTION 14 (GOVERNING LAW & DISPUTE RESOLUTION). IT REQUIRES BINDING INDIVIDUAL ARBITRATION, WAIVES CLASS ACTIONS AND JURY TRIALS, AND LIMITS THE TIME TO BRING CLAIMS.

These User Terms (these "Terms") govern your access to and use of manicule.com and Manicule's other websites (the "Site"), Manicule's free public tools (the "Public Tools"), and the Platform, including any workspace you create or join (together, the "Services"). Please read them carefully. Capitalized terms used but not defined in these Terms, such as "Platform," "Hosted Docs," and "Integration," have the meanings given in the Customer Terms posted at https://manicule.com/legal/customer-terms (the "Customer Terms").

1. These Terms

1.1 These Terms Are Legally Binding. These Terms are a legally binding contract between you and Manicule, Inc. ("Manicule", "we", "us", and "our"). As part of these Terms, you agree to comply with our Acceptable Use Policy posted at https://manicule.com/legal/acceptable-use (the "Acceptable Use Policy"), which is incorporated by reference into these Terms. These Terms and the Acceptable Use Policy together form the agreement between you and Manicule (this "Agreement"); you and Manicule are each a "party." You accept these Terms by clicking the button presented with them when you create or join a workspace or when we ask for your acceptance in the Platform, or by using the Site or the Public Tools. If you access or use the Site, the Public Tools, or a workspace, you confirm that you have read, understand, and agree to be bound by this Agreement.

1.2 Business Use. The Services are intended for use by businesses and organizations and not for consumer purposes. You represent that you are accessing and using the Services for business or professional purposes, including on behalf of your employer or another organization, and not for personal, family, or household purposes. To the maximum extent permitted by law, you acknowledge and agree that consumer laws do not apply to this Agreement.

1.3 Other Terms. In some situations, other terms may apply to your use of the Services. For example, a workspace you join belongs to a Customer with its own agreement with us, and an Integration you connect is governed by its provider's terms. While these Terms are our full agreement with you, other parties' terms govern their relationships with you. Our Privacy Policy at https://manicule.com/legal/privacy describes how we collect and use personal information.

2. Eligibility

You must be age 13 or older to use the Services. If you are a resident of a country outside the United States, your country's minimum age may be older; in such a case, you are responsible for complying with your country's laws. If you join a workspace, you represent that you are the intended recipient of the Customer's invitation. You may not use the Services in violation of export control or sanctions laws of the United States or any other applicable jurisdiction, or if you are or are working on behalf of a Specially Designated National (SDN) or a person subject to similar blocking or denied party prohibitions administered by a U.S. government agency.

3. Workspaces and Customers

3.1 Customers. A workspace on the Platform is controlled by an organization or other person that we refer to in these Terms as the "Customer." If you are joining a workspace for your employer, for example, the Customer is your employer. If you create a workspace on behalf of an organization, that organization is the Customer.

3.2 What This Means for You — and for Us. The Customer has separately agreed to our Customer Terms or entered into a written agreement with us (in either case, the "Contract") that permitted the Customer to create and configure a workspace so that you and others could join. You acknowledge and agree that Customer Content you submit to a workspace is owned by the Customer and the Contract provides the Customer with many choices and control over that Customer Content. For example, the Customer may provision or deprovision access to the workspace, enable or disable Integrations, manage permissions, publish Hosted Docs, and delete the workspace, and these choices and instructions may result in the access, use, disclosure, modification, or deletion of certain or all Customer Content. The Contract also governs how we may use Customer Content, including for training artificial intelligence and machine learning models.

3.3 The Relationship Between You, the Customer, and Us. AS BETWEEN US AND THE CUSTOMER, YOU AGREE THAT IT IS SOLELY THE CUSTOMER'S RESPONSIBILITY TO (A) INFORM YOU OF ANY RELEVANT CUSTOMER POLICIES AND PRACTICES AND ANY SETTINGS THAT MAY IMPACT THE PROCESSING OF CUSTOMER CONTENT; (B) OBTAIN ANY RIGHTS, PERMISSIONS, OR CONSENT FROM YOU THAT ARE NECESSARY FOR THE LAWFUL USE OF CUSTOMER CONTENT AND THE OPERATION OF THE PLATFORM; AND (C) RESPOND TO AND RESOLVE ANY DISPUTE WITH YOU RELATING TO OR BASED ON CUSTOMER CONTENT, THE PLATFORM, OR THE CUSTOMER'S FAILURE TO FULFILL THESE OBLIGATIONS. Questions about a workspace should go to its administrators.

3.4 Your Access. Your access to a workspace continues until the Customer or Manicule ends it. Please contact the Customer if you at any time or for any reason wish to leave a workspace.

4. Accounts and Security

You sign in to the Platform with your email address, and you must provide a valid one. You are responsible for keeping your account secure, including access to that email account, and you are responsible for all activity that occurs under your account. Your login may only be used by one person — a single login may not be shared by multiple people. If you enable your own or third-party AI-powered tools, agents, Model Context Protocol clients, or similar technologies to access the Services, you authorize and agree to be legally bound by the actions taken on your behalf by those tools. You will promptly notify us at [email protected] if you become aware of any unauthorized use of, or access to, the Services through your account. Manicule will not be liable for any loss or damage from your failure to comply with this Section 4.

5. Acceptable Use

You will comply with the Acceptable Use Policy and with any applicable policies established by the Customer of a workspace you join. If you see inappropriate behavior or content in a workspace, please report it to the workspace's administrators.

6. Your Content

6.1 Responsibility for Your Content. "Your Content" means content you upload, submit, or create through the Services, including Customer Content you submit to a workspace and content you submit to the Public Tools. You are responsible for Your Content and any harm resulting from it.

6.2 License Grant to Us. Customer Content is governed by the Contract between Manicule and the Customer. For any other Your Content, including content you submit to the Public Tools, you grant Manicule and its Affiliates a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, copy, modify, adapt, reproduce, distribute, display, publish, store, and create derivatives of it to provide and improve the Services, to develop new products and services, and to develop, train, and improve artificial intelligence and machine learning models and technologies, whether Manicule's own or those of third parties.

6.3 Manicule May Remove Content. We may refuse or remove Your Content outside a workspace that violates applicable law or our terms and policies. We are not obligated to back up any of Your Content outside a workspace, and it may be deleted at any time without prior notice.

7. Feedback

If you provide any suggestions to Manicule regarding the functioning, features, and other characteristics of the Services ("Feedback"), you hereby grant Manicule a perpetual, irrevocable, non-exclusive, royalty-free, fully-paid-up, fully transferable, worldwide license (with rights to sublicense through multiple tiers of sublicenses) under all of your intellectual property rights, for Manicule to use and exploit in any manner and for any purpose.

8. Our Rights and Third-Party Content

8.1 Access to the Site and Public Tools. Subject to these Terms, Manicule grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site and the Public Tools solely for your own internal business purposes, such as learning about and evaluating Manicule's services. You may not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or any content displayed on it. You may not modify, create derivative works of, disassemble, reverse compile, or reverse engineer any part of the Site. You may not access the Site in order to build a similar or competitive website, product, or service.

8.2 Manicule's Rights. Except for Your Content, Manicule and our licensors, vendors, agents, and content providers retain ownership of all intellectual property rights of any kind in the Services. We reserve all rights that are not expressly granted to you under this Agreement or by law. We reserve the right, at any time, to modify, suspend, or discontinue the Services in whole or in part with or without notice, and will not be liable to you or any third party for doing so. You acknowledge that Manicule has no obligation to provide support or maintenance in connection with the Site or the Public Tools.

8.3 Third-Party Links and Integrations. The Services may contain links to third-party websites and services and may interoperate with Integrations (collectively, "Third-Party Services"). Third-Party Services are not under Manicule's control, and Manicule is not responsible for them. Access is provided only as a convenience and does not imply review, approval, monitoring, endorsement, or warranty by Manicule.

9. Copyright Policy

9.1 Notices of Infringement. Manicule respects the intellectual property of others and asks that users of the Services do the same. If you believe that content on the Services, including Hosted Docs, unlawfully infringes your copyright and want it removed, send a written notification under 17 U.S.C. § 512(c) to our designated agent at Manicule, Inc., Attn: Copyright Agent, 2261 Market Street STE 65444, San Francisco, CA 94114, or [email protected], providing the following:

  1. Your physical or electronic signature.
  2. Identification of the copyrighted work or works you claim have been infringed.
  3. Identification of the material you claim is infringing and that you request us to remove.
  4. Sufficient information to permit us to locate the material.
  5. Your address, telephone number, and email address.
  6. A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
  7. A statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.

There may be legal consequences for sending a false or frivolous takedown notice. Before sending a takedown request, you must consider legal uses such as fair use and licensed uses.

9.2 Counter-Notifications. If material you posted was removed in response to a notification and you believe it was removed as a result of mistake or misidentification, you may send our designated agent a written counter-notification that includes: (1) your physical or electronic signature; (2) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; (3) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and (4) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Manicule may be found, and that you will accept service of process from the person who provided the notification or an agent of such person.

9.3 Repeat Infringers. It is our policy, in appropriate circumstances and in our sole discretion, to disable and terminate the accounts of users who may infringe upon the copyrights or other intellectual property rights of Manicule or others.

10. Suspension and Termination

These Terms remain in full force and effect while you use the Services. If we believe that there is a violation of the Contract, these Terms, the Acceptable Use Policy, or any of our other policies that can simply be remedied by the Customer's removal of certain Customer Content or taking other action, we will, in most cases, ask the Customer to take action rather than intervene. We may directly step in and take what we determine to be appropriate action (including disabling your account) if the Customer does not take appropriate action or we believe that there is a credible risk of harm to us, the Services, other users, or any third parties. We may suspend or terminate your rights to use the Services outside a workspace (including the Site and the Public Tools) at any time for any reason, including any use of the Services in violation of these Terms. Upon termination, your right to access and use the Services will terminate immediately. Manicule will not be liable to you for any termination of your rights under these Terms. Section 3.3, Sections 6 through 9, Sections 11 through 16, and any other provision that by its nature should survive, survive any termination of this Agreement.

11. Disclaimers

THE SERVICES ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND MANICULE AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT.

MANICULE AND ITS SUPPLIERS MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. DUE TO THE NATURE OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING, INFORMATION GENERATED BY THE SERVICES, INCLUDING AI-VISIBILITY RESULTS, MAY BE INCORRECT OR INACCURATE, AND IT IS NOT A SUBSTITUTE FOR HUMAN OVERSIGHT. WHERE IMPLIED WARRANTIES ARE REQUIRED BY LAW, THEY ARE LIMITED TO NINETY (90) DAYS FROM THE DATE OF FIRST USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANICULE OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF MANICULE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ACCESS TO AND USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA, RESULTING FROM THAT ACCESS OR USE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANICULE'S MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS IS ONE HUNDRED U.S. DOLLARS (US $100). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. THE FOREGOING LIMITATIONS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAWS AND DO NOT LIMIT EITHER PARTY'S RIGHT TO SEEK AND OBTAIN EQUITABLE RELIEF.

13. Indemnification and Release

13.1 Indemnification. You agree to indemnify and hold Manicule and its officers, employees, and agents harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of Your Content, your violation of the Acceptable Use Policy or these Terms, or your violation of applicable laws or regulations. Manicule reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify it, and you agree to cooperate with that defense.

13.2 Release. If you have a dispute with one or more other users, a Customer, or the provider of a Third-Party Service, you agree to release Manicule from any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes, except claims arising from Manicule's own fraud, willful injury, or violation of law. In connection with this release, you hereby waive California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

14. Governing Law & Dispute Resolution

14.1 Governing Law. This Agreement is governed by the laws of the State of California, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Informal Resolution First. Before initiating arbitration, the party raising a dispute must give the other party written notice describing the dispute, and the parties will attempt in good faith to resolve it through direct discussion between executives of each party (or, for a party who is an individual, that individual) for at least thirty (30) days after the notice. All statutes of limitations and contractual limitation periods applicable to the dispute are tolled from the date of the notice until the earliest of (a) the parties' written resolution of the dispute, (b) either party's written declaration that the discussions have reached impasse, and (c) sixty (60) days after the notice.

14.3 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement or to Manicule's websites, products, or services — including the formation, interpretation, breach, or termination of this Agreement, and including whether a claim is subject to arbitration — that is not resolved under Section 14.2 will be resolved by final and binding arbitration administered by JAMS in accordance with its Comprehensive Arbitration Rules and Procedures (or, for claims within its scope, its Streamlined Arbitration Rules and Procedures). The arbitration will be conducted in English by a single arbitrator in San Francisco, California (or another location the parties agree to in writing, including by videoconference). The Federal Arbitration Act governs the interpretation and enforcement of this Section. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The arbitrator may award any relief a court of competent jurisdiction could award, consistent with the limitations in this Agreement, and will issue a reasoned written decision. If a party is an individual, Manicule will pay the JAMS filing, administration, and arbitrator fees that exceed the court filing fee for an equivalent claim, unless the arbitrator finds the claim frivolous. Each party will bear its own attorneys' fees and costs unless the arbitrator awards them under this Agreement, Applicable Laws, or the JAMS rules. This Section 14 does not apply to a claim that arose before the claiming party first accepted an agreement with Manicule containing this Section 14 or a predecessor dispute-resolution provision.

14.4 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY AGREES THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE UNDER THIS AGREEMENT WILL BE BROUGHT AND CONDUCTED ONLY IN THAT PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. If this class action waiver is found unenforceable as to a particular claim, then that claim (and only that claim) must be severed from arbitration and brought in the courts identified in Section 14.6, and the waiver will remain in effect for all other claims.

14.5 Exceptions. Notwithstanding Sections 14.3 and 14.4, either party may (a) bring an individual claim in small claims court if it qualifies; and (b) seek injunctive or other equitable relief in any court of competent jurisdiction for actual or threatened breach of a party's confidentiality obligations or infringement or misappropriation of a party's intellectual property rights, without the need to post a bond and without limiting its other rights or remedies.

14.6 Chosen Courts. For any dispute not subject to arbitration under this Section 14, the parties will bring the action exclusively in the State courts of the State of California located in the City and County of San Francisco or the United States District Court for the Northern District of California, and each party irrevocably submits to the exclusive jurisdiction and venue of those courts and waives any objection based on forum non conveniens. FOR ANY DISPUTE PROCEEDING IN COURT UNDER THIS SECTION 14, EACH PARTY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ITS RIGHT TO A TRIAL BY JURY. If the jury waiver above is held unenforceable in an action in a California state court, the parties agree that, upon the motion of either party, the dispute will be resolved by general judicial reference under California Code of Civil Procedure § 638 before a referee appointed by the court, and each party waives any objection to that procedure.

14.7 Mass Filings. If twenty-five (25) or more similar arbitration demands are filed against a party by or with the assistance of the same law firm or organization, the JAMS Mass Arbitration Procedures and Guidelines (including its fee schedule) will apply, and the parties will cooperate in good faith on a process (such as batching or bellwether proceedings) for the fair and efficient resolution of the demands.

14.8 Time Limit on Claims. To the extent permitted by Applicable Laws, any claim arising out of or relating to this Agreement must be initiated by notice under Section 14.2 within two (2) years after the claiming party first knew or reasonably should have known of the facts giving rise to the claim, and an arbitration demand (or court action permitted under this Section 14) for the claim must be filed within one hundred eighty (180) days after the tolling period under Section 14.2 ends, or the claim is permanently barred. This Section does not apply to: (a) claims for indemnification under this Agreement, which may be initiated at any time until one (1) year after final resolution of the underlying third-party claim; (b) claims arising from fraud or willful misconduct; (c) claims for infringement or misappropriation of intellectual property; (d) claims for breach of confidentiality obligations; (e) claims for unpaid fees; and (f) claims that cannot be time-limited under Applicable Laws.

15. Updates to These Terms

As our business evolves, we may change these Terms or the Acceptable Use Policy. When we do, we will post the updated version with a new "Last Updated" date and give you notice by emailing the email address associated with your account, by messaging you through the Platform, or, if you do not have an account, by posting a notice on the Site. A change takes effect thirty (30) days after we give that notice, and never on posting alone. We may also ask you to accept a change in the Platform. You can review the most current version of these Terms at any time at https://manicule.com/legal/user-terms, and earlier versions at https://manicule.com/legal/user-terms/versions. If you use the Services after the effective date of any change, that use will constitute your acceptance of the revised terms. If you do not agree to a change, you must stop using the Services before it takes effect. A change to Section 14 (Governing Law & Dispute Resolution) applies only to claims arising after the change takes effect.

16. General Terms

16.1 Notices and Electronic Communications. Except as otherwise set forth in these Terms, all notices under these Terms will be by email, although we may instead choose to provide notice to you through the Platform. Notices to Manicule should be sent to [email protected]; legal notices must also be sent by mail to Manicule, Inc., 2261 Market Street STE 65444, San Francisco, CA 94114. A notice will be deemed to have been duly given (a) the day after it is sent, in the case of a notice sent through email; and (b) the same day, in the case of a notice sent through the Platform. For contractual purposes, you (1) consent to receive communications from us in an electronic form; and (2) agree that all terms, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that those communications would satisfy if they were on paper.

16.2 Waiver. No failure or delay by either party in exercising any right under these Terms, including the Acceptable Use Policy, will constitute a waiver of that right. No waiver under these Terms will be effective unless made in writing and signed by an authorized representative of the party being deemed to have granted the waiver.

16.3 Severability. These Terms, including the Acceptable Use Policy, will be enforced to the fullest extent permitted under applicable law. If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of these Terms will remain in effect.

16.4 Assignment. You may not assign any of your rights or delegate your obligations under these Terms, including the Acceptable Use Policy, whether by operation of law or otherwise, without our prior written consent. We may assign these Terms in their entirety (including all terms and conditions incorporated herein by reference), without your consent, to a corporate affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

16.5 Entire Agreement. These Terms, including any terms incorporated by reference into these Terms, constitute the entire agreement between you and us and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning their subject matter. If there is a conflict or inconsistency between the Contract and these Terms, the Contract will prevail, followed by these Terms, and then by the Acceptable Use Policy. If you are also a Customer, or you accept the Customer Terms on a Customer's behalf, the Customer Terms govern the Customer's use of the Platform.